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Time to Start A Company?
Business cycles get lots of press. But what about the cycles that characterize the business press? Could it be that business journalist group-think rises and falls in concert with interest rates and housing starts? How else to explain a rash of recent articles stating that "times are tough, therefore starting a company represents a greater leap of faith than ever?" That’s certainly the subtext of several recent articles that attack the straw man equating a moribund economy with lackluster startups.
First we have Stewart Alsop, a smart guy whose recent Fortune column thumbs his nose at those clueless East Coast editors who are apparently taunting him that entrepreneurship (which means technology-based activity, natch) is over. Nonsense, says our pundit: thousands of fledgling Silicon Valley behemoths are slouching towards Beta-hem to be born. "Silicon Valley’s next new really big companies are already being incubated," he boasts.
Also flogging this dead horse is a Wall Street Journal article touting Barry Cottle, a 41-year-old father of four who shucked a cushy job at Palm to launch a startup that fills a complementary niche for PDAs. Unlike entrepreneurs of the past few years, gee-whizzes the writer, poor Barry has had to husband resources, staying in cheap hotel rooms and sometimes even driving rather than flying to business meetings. But this sacrifice may well be worth it. The months of not seeing his family and taking no salary promise potentially huge payoffs for Cottle, and, by extension, society at large. "Again and again, whenever Silicon Valley has been left for dead, tenacious entrepreneurs such as Mr. Cottle have revitalized the area with new ideas and inventions."
Somebody say amen.
Or at least take a breath. Just who says that startups are dying on the vine in today’s challenging economy? Business starts are, and always will be, countercyclical. When companies are expanding in a growing economy, they tend to hire many of the individuals who might be considering the leap to their own venture. Promising entrepreneurs see more growth options joining fledgling gazelles than in launching entirely new ventures. Conversely, in tougher times, more individuals consider launching their own company as an attractive alternative to corporate life. They see more security in creating their own job than clenching at one that can be arbitrarily severed at any moment.
There’s something else going on with these articles (and others.) Could it be a prevailing bias that entrepreneurship is synonymous with fearless garage nerds whose gadgets will Change The World? (Gosh, didn’t this misty-eyed approach get a few folks in trouble about five years ago?) Far too much of the business press is simply bored with the vast majority of entrepreneurs—people who toil humbly on a daily basis chasing a simple opportunity that generates cash and enables them to stay connected to something they care about. It’s more exciting to place blind faith in would-be entre-celebrities.
Personally, I believe that the state of the startup is stronger now than ever—but in a humbler and more authentic manner. Why? First off, the Internet crash left a lingering bonus: a healthier spirit of entrepreneurship among millions of people who believe that they can launch a business…but are sensibly tempering their expectations. Some have actually learned lessons from the recent Internet Economy mania. Like: nobody gets rich on the basis of a good business plan; and short-term venture capital rarely produces long-term wealth.
In fact, the vast majority of successful startups follow a few basic rules. They husband resources. They fund growth through internally generated cash. They focus on meeting the needs of real customers who pay for goods and services from day one. Such are the findings of my favorite academic in this field, Amar Bhide, who year after year proves that the vast majority of successful startups (including many of the best-known technology companies) fall into this category.
Alsop’s column contains a lovely insight: that radically new technologies (such as railroads or electricity) take years to become assimilated by an economy, and often leave scores of companies in the dust. I agree, but think that folks focus on the wrong entrepreneurial thread from this theme. Rather than constantly seek the statistically miniscule companies that might grow explosively into big companies, one should look instead at how the continued expansion of information technology changes the ability of every entrepreneur to produce and market wares in an increasingly interconnected world. (see an article I wrote on this for the Industry Standard.)
It’s fun and sexy to equate all startups with high-tech high-risk ventures. But this coverage reminds me a guilty pleasure of mine, the TV show American Idol. You have 12,000 hopeful stars out there who try out before three judges who make instant pass/fail judgements, all so that ten members of this group can do a talent bake-off for ten weeks to choose a winner—an instant star. It’s kind of like suddenly landing $100 million in venture capital by writing a great plan and charming the bankers. But hey: successful musicians hone their talent and build an audience gradually, just like most startups create customers over time. We can’t all be VC-backed change-the-world-withgeewhiztechnology heroes. And we shouldn’t.
Writing about wannabe tycoons seeking to change the world and create billions is easy. Finding the drama and meaning in the daily struggles that most entrepreneurs face is hard. And, more important. I think more articles should inspire entrepreneurs to focus on a few solid principles. Focus on what you love. Find a winning business model. Execute. Persevere. Breathe.
Posted by tom at 02:03 AM
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Entrepreneurial Integrity
Most business publications aspire to be like the companies they cover. Unfortunately for the Industry Standard, chronicler of the dot-com bubble, it succeeded. The new book Starving to Death on $200 million: The Short, Absurd Life of the Industry Standard by former Standard editor James Ledbetter shares a nice if slightly disingenuous account of how the magazine fell prey to the same mania as its poster boys. I recommend it.
Reading the book raised for me the issue of Entrepreneurial Integrity (EI): the ability of gurus or companies to live by the principles they espouse. In my case, EI comes down to one simple question. Do I actually run my business, and my life, by the practices that I recommend in my book?
Believe you me, it’s not easy. While I’ve never believed that one should literally run one’s life as a business (to be always "bottom-line oriented," for example,) I also believe that the core practices of good business do apply in life. One should always make good on promises, meet the needs of others, and "add value" on whatever sphere you care to consider. Moreover, I believe that one should animate a business with the same spirit, passion, purpose, productivity, and presence that one should have in life.
This means that the lessons of business can and do cross over into our daily lives. Even some artists seem to share this point of view. One of the characters in Whit Stillman’s film Barcelona is obsessed with Peter Drucker, reflecting a passion of the filmmakers. In an interview with Inc. some years back, Stillman said of Drucker: "One of the main things that’s influenced me is his notion of doing one thing at a time. He pokes fun at people who are executive Mozarts, who think they can do everything at the same time." I also see deeper resonance in Drucker’s The Effective Executive, especially in his argument that effectiveness, which applies to all human realms, can be learned. This comes from being conscious of how you use your time, leveraging your natural strengths, prioritizing, and learning to make better decisions.
Why does personal productivity matter so much? Because, I suppose, a deeply creative impulse lies at the heart of entrepreneurship. And if you can’t deliver on the promise of your vision than nothing else matters. Maybe that’s why I’m a sucker for books on the art of getting things done. Unfortunately I tend to read them more than practice their ideas. Which is a shame: for when I do get in the groove and produce, the art of productivity reveals itself as a discipline that transcends business.
And so I recommend a couple of books. Getting Things Done: The Art of Stress-Free Productivity by David Allen delivers smartly on the promise of the title. Allen shows you how to take action on the most important things, rather than clutter your brain with distracting longings to take care of lingering "stuff." And he shows how productivity is ultimately tied to deeper personal longings, how it speaks to our participation in the world. Finally, he's got an appealing website that does what he recommends. And okay, I’ll confess to finding applicable wisdom in Stephen Covey’s The Seven Habits of Highly Effective People.
Ultimately, productivity is really about presence (what Mihaly Csikszentmihalyi calls Flow.) It speaks to your attention and participation and creativity in the world. In that spirit I’ll close with a passage from a favorite book of mine, Zen Mind, Beginner’s Mind by Shunryu Suzuki. This beautiful book shares this same message I’m preaching, and practicing, though it does so from an entirely different perspective.
"In order not to leave any traces, when you do something, you should do it with your whole body and mind: you should be concentrated on what you do. You should do it completely, like a good bonfire. You should not be a smoky fire. You should burn yourself completely. If you do not burn yourself completely, a trace of yourself will be left in what you do. You will have something remaining which is not completely burned out. Zen activity is activity which is completely burned out, with nothing remaining but ashes."
Posted by tom at 01:00 PM
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Out of the Blue and Into the Black
Lou Gerstner’s Who Says Elephants Can’t Dance? tells the story of how the guy who ran American Express and RJR Nabisco went on to lead the biggest corporate turnaround ever. When Gerstner became CEO in 1993, IBM had lost more than $16 billion over the past four years. When he left eight years later Big Blue had regained much of its leadership in the economy.
Why mention this book here? Because Gerstner’s powerful and instructive tale offers a wealth of lessons for entrepreneurs. I’d say, in fact, that his biggest impact came through an application of basic entrepreneurial common sense to an ossified dinosaur.
In his first year at IBM, Gerstner stanched the bleeding by cutting headcount, cutting costs, selling assets, and dropping prices to regain market share. Over the next eight years he "made the company matter again" by migrating to sources of higher value, and attacking the culture that had kept it from executing on simple priorities. He did so by sticking to a few basic practices. The company became relentlessly market-driven, and brutal about executing. He turned managers into leaders who took accountability for doing what had to be done.
On a broad scale, Gerstner’s story recapitulates many of the past decade’s most important business stories: the profound impact of the Internet, and the need for all companies to radically boost their productivity (unfortunately for some, through massive reengineering programs.) And his book shows why all businesses must ruthlessly change everything except they do except their core principles.
For IBM, such principles were technological excellence, customer intimacy, and a progressive HR culture that trained supremely competent businesspeople. Such values were borne out of founder Tom Watson’s deepest beliefs. And as books such as Jim Collins’ Built to Last and Good to Great demonstrate, one must build guiding values early on. Building them into a large company is possible yet problematic. One of my favorite business books of all time is Father, Son, and Co. Written by Tom Watson, Jr. who took his father’s company and continued its dominance in the global economy, his intensely personal narrative captures the human concerns that go into building the most impersonal of creatures: a global corporation.
One final thought: I agree with those who argue that the best training for starting a company often takes place within large, well-run concerns. For a look at how IBM prepared thousands of folks to strike out successfully on their own, check out an article I wrote several years back for Inc.magazine.
Posted by tom at 12:39 PM
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Overlooked titles from last year
Okay, come the new year, and it’s time to clear away the 2002 clutter. Sorry, my dear readers, your humble blogger got sidetracked for the last months of the year and couldn’t post anything at all. As my pirate friends say, argh.
So here’s a few quick thoughts. First off, to the more than 12,000 of you who visited this site last year, I thank you. Thanks so much for visiting, thanks for your interest and support. Please return this year, and often, and I’ll share the best that I can write. Most of you are in the process of starting a business, and care deeply about your venture. I wish you success in the year, and years, to come. I intend to share everything I can on this site over the next 12 months—and beyond—to help you in your venture. And in return, I have two requests. First, please tell a friend or three. And second, please buy my book, and ask others to do so….
As for other year-end (year-beginning) business: the months ran out before I got a chance to mention a few worthy business titles that received little or not enough attention. I’d like to give them a quick tout.
Perhaps the most interesting, useful, and original title on my list would be Intuition at Work from Gary Klein (Doubleday/Currrency.) Klein studies the way in which individuals, especially those in high-stake situations, make decisions. And his current book taps into this rich research to show how anyone can consciously, purposely, and effectively develop their gut instinct. Not an easy read, but well worth it.
Then there’s Our Modern Times: The New Nature of Capitalism in the Information Age by Daniel Cohen (MIT Press). This graceful essay by a French professor explores how technology continues to break down organizations and create new forms of work; and how we slowly and individually grapple with the implications.
While I rarely read investment books, I have to recommend The Detective and the Investor: Uncovering Investment Techniques from the Legendary Sleuths, by Robert Hagstsrom (Texere.) This title received some press, and deserved more. An extremely clever conceit by a fund manager/writer who shows what investors can learn from how great detectives solve mysteries. "Great detectives, in sum, outwit the criminal not because they work harder, not because they are luckier, not because they can run faster, hit harder, or shoot straighter, but because they think better."
Okay, we all have guilty pleasures. Mine, in the past year, had to be Bands, Brands, and Billions: My Top 10 Rules for Making Any Business Go Platinum by Lou Pearlman (McGraw-Hill.) Learn the rules from the guy who created the Backstreet Boys, NSYNC, and O-Town. Hear his side of the story. Pick up a few powerful if not very surprising lessons from a proven entrepreneur.
Reissue of the year: the Second Edition of A Basic Guide for Valuing A Company by Wilbur Yegge (Wiley.) I consider this among the top five books for entrepreneurs I’ve ever read, and this new, revised version, rings true.
Finally, two books in which friends had a hand. The Owner’s Guide to Personal Finance by Jill Andresky Fraser (Bloomberg) delivers more than it promises. While it appears to be a personal finance book, her smart guide also serves as a primer in financial strategy for entrepreneurs. And, A Stake In The Outcome: Building A Culture of Ownership for the Long-term Success of Your Company by Jack Stack with Bo Burlingham, was one of the liveliest and common sensiblest of year.
Posted by tom at 02:51 PM
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Recent Writing
Time to Start A Company?
Entrepreneurial Integrity
Out of the Blue and Into the Black
Overlooked titles from last year
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